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What if I forget to choose my meals?

For local delivery (Kitchener, Waterloo, Cambridge and Guelph) you will still receive meals, the computer makes default selections so you will never miss getting meals. We send 3 reminder emails before the deadline if you haven't picked all your meals. For Toronto to Hamilton and Ontario Wide we will send a reminder the week before that you have not ordered any meals so you have chance to place an order.
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What if I need to make a change?

You have access to our very user friendly customer site to manage your account and make all your changes. For Waterloo Region and Guelph you can easily make changes to your menu and book days off from your calendar. For Toronto/GTA and Ontario Wide you can create and change your orders on your custom pag and time before the dealines. For A La Carte please email us, we will be happy to help as long as it is before the ordering deadlines.
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What are the ordering deadlines?

For Waterloo Region & Guelph the deadlines are:
  • Friday @ 1 pm for Sunday late afternoon / early evening deliveries
  • Monday @ 1 pm for Wednesday late afternoon / early evening deliveries
For Toronto to Hamilton
  • Friday @ 1 pm for Sunday late afternoon / early evening deliveries
For Ontario Wide the deadlines are:
  • Friday @ 1 pm for Tuesday daytime deliveries
  • Monday @ 1 pm for Thursday daytime deliveries
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