HOW OUR SERVICE WORKS
CLICK
Click To Sign Up
Click on our secure site and set up your account easily. You will get a welcome email with instructions. You are then ready to login into our secure customer site.
CHOOSE
Choose Your Meals
In our secure site choose your meals from our extensive menus. We provide pictures, ingredients and nutrition facts for our items so you can make sure you get something you will enjoy.
DELIVER
We Deliver to Your Door
Our Red Seal Chef prepares your fresh meals and packages them in our insulated coolers with ice and we deliver to your door once or twice a week. No cooking, no shopping, no cleaning.
Service
Kitchener, Waterloo, Cambridge & Guelph – You can have either 3 or 6 days of food delivered each week. Delivery is Sunday and Wednesday evenings by our drivers. We deliver straight to your door and we also have multiple pickup locations.
Toronto to Hamilton – We deliver straight to your door Sunday evenings with our drivers. Just pick a plan that meets your needs.
Ontario Wide – By courier, we deliver on Tuesdays and Thursdays to the rest of Ontario straight to your door.
Going on a trip? You can book off any delivery with a bit of notice on our customer site, usually a couple days ahead is all that is needed.
Delivery Coolers
Meals are placed in a cooler with ice to keep your food fresh (we only make fresh meals).
In areas we deliver with our own drivers we take the coolers back. Just leave them out on your delivery day.
For courier deliveries the coolers are not returned.
Delivery Days
Kitchener, Waterloo, Cambridge & Guelph – Sunday and Wednesday evenings with our drivers.
Toronto to Hamilton – Sunday late afternoon / evenings with our drivers.
London & Stratford – Sunday late afternoon / evenings with our drivers.
Ontario Wide – Deliveries usually take one day and will be delivered on Tuesday or Thursday. Deliveries may take 2 days if the courier is delayed for any reason. We always pack enough ice for at least 2 days.
Ordering Deadlines
For all whether local or courier:
- Order deadline @ 1 pm Friday for our drivers Sunday and Ontario Wide Tuesday deliveries
- Order deadline @ 1 pm Monday for our drivers Wednesday and Ontario Wide Thursday deliveries
The times are the same for booking deliveries off or renewing. If you need help meeting the deadline please let us know BEFORE the deadline and we will be able to help.
Selection
For each meal you will have 9 to 18 fresh meals you can select. You can see on the menu which items are vegetarian, gluten free, low carb, dairy free or spicy. We will constantly be adding new items and updating our menus. If you have any favourites you would like us to consider be social and let us know on Facebook, Twitter or Instagram.
We have taken pictures of most of our menu items and you can see them on the current and upcoming menus.
Secure Customer Site
For meal plans once you signup you will get access to our secure customer site where you can select your meals, book days off, change your address or purchase more days.
For courier plans and individual meals you can place orders at least 2 weeks ahead, change your address and see past orders.
If you need any help we will just be a click away.
Meal Selection
For meal plans, don’t worry if you forget to make meal selections, you will still get your meals. Our chef selections will be sent to you. We also include a printed menu with your order and every meal is labeled. If you want to eat Wednesdays lunch on Monday we won’t tell a soul.
For courier plans and individual meals you must remember to make your selections before the deadline times.
Student Meals
If you want to make sure your budding genius is well fed while they wander the campus, not a problem. You can purchase meals for someone not at your address. We will just drop a line to make sure everything is setup fine and confirm the delivery address is not the same as the billing address.
Meals For Seniors
This is great service for helping out mom, dad or a friend.You can order meals to have delivered as a gift we may check with you to confirm the delivery address is different that the billing address.
Medical Concerns
We have provided many meals to individuals that are recovering at home from surgery or undergoing chemo therapy. Our drivers will be more than happy to help carry your cooler to where you need it. If you have extraordinary dietary restrictions please let us know and we will see what we can do to help you out.