At Lakelands Diet Delivery we are committed to protecting your privacy, and will not share your information. Please read on for more details about our privacy policy.

What personal information do we collect?

When you place an order on our Site, we collect your name, e-mail address, mailing address, credit card number, and expiration date. We also collect your basic health profile information when you actively give us such information.

How we use your personal information.

The information we collect when you place an order on our Site allows us to process and fulfill your order and to notify you of your order status. We also use this information to occasionally notify you about important functionality changes to the web site, new Lakelands Diet Delivery services, and special offers we think you’ll find valuable. We do not store your credit card information.

Health and age information allows Lakelands Diet Delivery to evaluate your self-reported health status to determine basic program eligibility. You will be notified at registration if your profile excludes you from participation in the plan.

We may use the personal information we collect from you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with offers (3) to contact you when necessary; (4) to review site usage and operations; (5) to address problems with the Site, our business or our products and services; and (6) to protect the security or integrity of the site and our business.

Lakelands Diet Delivery periodically asks members to participate in online surveys or fill out online questionnaires concerning topics such as the effectiveness of the weight loss program, advertising effectiveness and customer satisfaction. All surveys and questionnaires are optional and the information collected will not be associated with any user’s personal information. Information gathered may be shared with third parties in order to improve customer satisfaction and program effectiveness. No personal information of any user will be connected to survey or questionnaire results.

How does Lakelands Diet Delivery protect customer information?

Protecting your information is important to us. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the Internet can be guaranteed to be 100% secure.

Will Lakelands Diet Delivery disclose the information it collects to outside parties?

Lakelands Diet Delivery shares information with third party intermediaries for shipping and billing purposes and with other third party intermediaries that provide a service for Lakelands Diet Delivery to help us operate our business and the Site or administer activities on our behalf. These companies do not retain personal information or share it with any other parties. These companies may include Federal Express, United Parcel Service, Canada Post, Visa, MasterCard, and others.

Lakelands Diet Delivery may also disclose your personal information to third parties in certain limited circumstances, as follows: (1) as necessary if we believe that there has been a violation of our site Terms and Conditions, of the law, of our rights or of the rights of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) if our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. (4) If you have given permission for us to share your account information with other members of your household.

Tell us what you think.
Lakelands Diet Delivery welcomes your questions and comments about privacy.

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